Tag

#Systems

7 articles

Practice Operations

The Red Robin Lesson: The Hidden Cost of Short-Term Thinking

## The Red Robin Lesson A client asked me about my weekend recently. "Some baseball practice for my 10-year-old," I said, "and then dinner at Red Robin.".

Practice Operations

The Hygiene Margin Trap: How Your Hygiene Department May Be Costing You Money

Hygiene labor doubled while reimbursement stagnated. Discover why most departments are barely breaking even and how to fix the math.

Practice Operations

The Conversion Gap: Why 20 New Patients a Month Doesn't Necessarily Mean Growth

Leadership Roots: Weekly Insights for Dental Practice Owners *"We're getting 20 new patients a month. Why isn't the practice growing?"*.

Practice Operations

The Operational Gap: Why Most Dentists Are Underpaying Themselves for 30 Years Or More

My brother James published his newsletter last week: "The EBITDA Illusion: Why DSOs Buy You at 5x and Trade at 14x." He's breaking down how private equity plays the arbitrage game—buying practices at .

Practice Operations

Half Yes, Half No: What 48% Case Acceptance Really Means

We just wrapped up our latest benchmarking analysis of 61 dental practices, and I have to tell you—I'm fired up. On average, we're finding **$851,446 in annual recurring opportunity per practice**. Th.

Practice Operations

The $550,000 Gap: How to Capture the Case Acceptance Revenue Hiding in Plain Sight

The $550,000 Gap: How to Capture the Case Acceptance Revenue Hiding in Plain Sight As we close out the year, I'm deep in the data—building comprehensive benchmarking reports for the practices we wo.

Practice Operations

The Expert's Trap: How to Stop Being the Bottleneck and Truly Scale Your Practice

For the driven, successful practice owner, there's a painful paradox at the heart of growth. The very expertise that built your reputation and filled your chairs is now the single biggest obstacle to .