Tag
#Broken Appointments
3 articles
Practice Operations
The Hygiene Margin Trap: How Your Hygiene Department May Be Costing You Money
Hygiene labor doubled while reimbursement stagnated. Discover why most departments are barely breaking even and how to fix the math.
Practice Operations
The Conversion Gap: Why 20 New Patients a Month Doesn't Necessarily Mean Growth
Twenty new patients a month and flat collections: the practice is losing 52% of diagnosed treatment, breaking 12% of appointments, and letting 22% of hygiene walk. The $650K conversion gap, with math.
Practice Operations
Habit Debt: The Hidden Cost You Inherit When You Buy a Practice
When you buy a dental practice you inherit its habits: an 18% broken-appointment rate, 45% case acceptance, 75% reappointment. Why the P&L can't see it and the five metrics that can.