Tag
#Culture
3 articles
Leadership
Before the First Pitch: What Opening Day Teaches About Building a Practice That Lasts
A-Rod's career framework — focus, visualization, work ethic, and resilience — maps directly to the practices that exit at premium multiples. The outcome is decided before the first pitch.
Practice Operations
Habit Debt: The Hidden Cost You Inherit When You Buy a Practice
When you buy a dental practice you inherit its habits: an 18% broken-appointment rate, 45% case acceptance, 75% reappointment. Why the P&L can't see it and the five metrics that can.
Practice Operations
Dopamine Over Documentation: The Neuroscience of a High-Performance Dental Team
Firing is the most expensive fix for a performance problem: replacing an $80,000 hygienist runs $170,000. The neuroscience of specific praise, the 5:1 ratio, and three steps that replace avoidance.