Tag
#Kpi Integrity
2 articles
Practice Operations
The Completion Gap: Why Case Acceptance Is Not the Truth Metric
Case acceptance is a decision at a moment in time. Treatment-plan completion is the proof. The Completion Gap is the distance between them — and what a buyer actually pays for.
Financial Analytics
The 3% Myth: What the Insurance Utilization Stat Is Actually Hiding
Why the 3% insurance utilization stat is a denominator problem — and what a 94% case acceptance rate on $320 average presentations is actually hiding.