Tag
#Kpis
3 articles
Practice Operations
What Your Dashboard Won't Tell You: Your Data is Talking. Are You Listening?
An 82% hygiene reappointment rate looks fine until you learn the 90th percentile runs above 90%. The three questions every metric answers, and why the third one is leadership.
Financial Analytics
Beyond Volume: The New Metrics of Practice Value in a Consolidating Market
Thirty new patients a month looks like growth. Raw new-patient counts hide value erosion as high-value, loyal patients are replaced by transactional ones. Measure value, not volume.
Financial Analytics
The Revenue Cycle Paradox: Why Your Busiest Months Can Have the Worst Cash Flow
Record net production of $145,000, collections of $127,000. Where the gap goes, the daily claim-scrubbing protocol, five weekly RCM metrics with targets, and a 90-day recovery plan.