Tag
#Standard Operating Procedures
2 articles
Practice Operations
The Owner's Shadow: Why Empowerment Is the Missing Half of Transferable Systems
Most owner dependence looks like a good owner being available. The Owner's Shadow is the gap between the systems a practice says it has and the decisions the team cannot make without the owner, and it is what a buyer actually tests.
Practice Operations
Engineering Yourself Optional: Why Transferable Systems Are the First Runway to an Exit
A busy schedule and strong collections do not prove a practice can perform without its owner. Transferable systems, tested before a buyer tests them, are the first runway to an exit.